Frequently Asked Questions

  • Thai Snack by MELIN is a U.S.-based importer and retailer specializing in authentic Thai snacks, sauces, seasonings, and cooking ingredients that you cannot find elsewhere. We carefully source high-quality products from Thailand and deliver them directly to customers and restaurants across the United States.

  • Our warehouse is located in Buena Park, California. To be exact, the address is 7050 Village Dr, Suite F, Buena Park, California 90621. We proudly ship orders nationwide throughout the United States.

  • Yes. We import authentic products from our factory and trusted manufacturers in Thailand to ensure the quality and flavors you enjoy are the same as those found in Thailand.

  • We currently ship throughout the continental United States. Shipping to Alaska and Hawaii is available with additional shipping charges.

  • Most orders are processed within 1–2 business days.

    Estimated delivery times:

    • California: 2-3 business days

    • Western U.S.: 3-5 business days

    • Central U.S.: 5-7 business days

    • Eastern U.S.: 5–7 business days

    Delivery times may vary during holidays or severe weather conditions.

  • Once your order ships, you'll receive a tracking number via chatbox.

  • Please contact us within 48 hours of delivery with photos of the damaged item and packaging. We'll work with you to resolve the issue as quickly as possible.

  • Yes! We offer competitive wholesale pricing for restaurants, grocery stores, distributors, and other businesses.

    Please contact us directly for pricing, case quantities, and ordering information.

  • Minimum order requirements may vary depending on the products. Contact us and we'll be happy to discuss the best options for your business.

  • Absolutely! We work with many Thai restaurants across the United States and can help establish recurring orders for your business.

  • Yes! You can place your order in the chat box via Facebook Messenger or our TikTok Shop.

  • Monday: 12:00 PM – 6:00 PM (Pacific Time)

    Tuesday: 12:00 PM – 6:00 PM (Pacific Time)

    Wednesday: 12:00 PM – 6:00 PM (Pacific Time)

    Thursday: Closed

    Friday: 12:00 PM – 6:00 PM (Pacific Time)

    Saturday: 12:00 PM – 6:00 PM (Pacific Time)

    Sunday: Closed

  • Thai Snack by MELIN

    Address:
    7050 Village Dr, Suite F
    Buena Park, CA 90621

    Email:
    melin.wh25@gmail.com

    Phone Number:
    (949) 274-6872

    You can also contact us through our Contact page or send us a message on Facebook.